Terms of service

Terms & Conditions

Last Updated: June 2026

Welcome to Needles Clothing. By accessing or using our website (www.needles.co.in), you agree to be bound by the following Terms & Conditions. Please read them carefully before using our website or placing an order.

1. General

By using this website, you confirm that you are at least 18 years of age or are using the website under the supervision of a parent or legal guardian.

We reserve the right to update, modify, or replace these Terms & Conditions at any time without prior notice.

2. Products & Pricing

We make every effort to display our products, descriptions, and prices accurately. However, errors may occasionally occur.

We reserve the right to:

  • Correct pricing or product information errors.
  • Modify or discontinue products without prior notice.
  • Refuse or cancel orders affected by incorrect pricing or product details.

3. Orders

All orders are subject to acceptance and availability.

After placing an order, you will receive an order confirmation email. This does not guarantee acceptance of your order.

We reserve the right to cancel any order due to:

  • Incorrect pricing
  • Payment issues
  • Suspected fraudulent activity
  • Product unavailability

4. Payments

We accept secure online payments through our authorized payment partners.

Orders will only be processed after successful payment confirmation, except for Cash on Delivery (where available).

5. Shipping & Delivery

Estimated delivery timelines are provided for convenience and may vary depending on location, courier availability, weather conditions, or unforeseen circumstances.

Needles Clothing is not liable for delays caused by third-party logistics providers.

6. Returns & Refunds

We do not accept returns or exchanges for reasons such as change of mind, incorrect size selection, or personal preference.

Returns or refunds are accepted only if the product received is defective, damaged, or incorrect.

Please refer to our Return & Refund Policy for complete details.

7. User Responsibilities

You agree not to:

  • Use the website for unlawful purposes.
  • Attempt unauthorized access to our systems.
  • Upload harmful software or malicious code.
  • Misuse or interfere with the operation of the website.

8. Limitation of Liability

Needles Clothing shall not be liable for any indirect, incidental, special, or consequential damages arising from the use of our website or products, to the maximum extent permitted by applicable law.

Our total liability for any claim shall not exceed the amount paid for the purchased product.

9. Privacy

Your personal information is collected and processed in accordance with our Privacy Policy.

We are committed to protecting your data and maintaining your privacy.