Refund policy
Returns
We accept returns within 7 days of the date your order is delivered.
To be eligible for a return:
- The item must be unused, unwashed, and in its original condition.
- All original tags and packaging must be intact.
- The product must not be damaged, altered, or show signs of wear.
- A valid order number or proof of purchase is required.
Non-Returnable Items
The following items are not eligible for return:
- Products purchased during clearance or final sale.
- Gift cards or promotional items.
- Items damaged due to misuse, improper handling, or washing.
Refunds
Once we receive and inspect your returned item, we'll notify you about the status of your refund.
If approved:
- Refunds for prepaid orders will be processed to the original payment method within 5–7 business days.
- For Cash on Delivery (COD) orders, refunds will be processed via bank transfer or UPI after collecting the necessary details.
Shipping charges (if applicable) are non-refundable unless the return is due to an incorrect or defective product.
Damaged or Incorrect Products
If you receive a damaged, defective, or incorrect item, please contact us within 48 hours of delivery with:
- Your order number
- Photos of the product
- Photos of the packaging
We'll arrange a replacement or full refund after verification.